Where Visibility Becomes Defence.
LUCAS connects Citrix uberAgent telemetry with centralized log analytics and dashboard-driven insight, helping teams improve digital employee experience, discover personas and optimize endpoint performance.
Built for organizations that need a clearer view across users, devices, applications, browser activity, network behaviour and security events — without turning every investigation into a manual data hunt.
Connect endpoint telemetry with clear operational dashboards for review and action.
Why LUCAS
Three practical angles for IT operations: DEX Performance, Persona Discovery and Optimization.
LUCAS connects user, endpoint and application signals into practical evidence for improving experience, understanding personas and optimizing performance.
See user experience before tickets pile up.
Review logon duration, endpoint health, application responsiveness and session indicators so teams can act before small issues become business disruption.
Understand how different users actually work.
Use telemetry patterns across devices, applications and sessions to identify personas, usage behaviours and optimization opportunities.
Turn dashboards into improvement plans.
Use evidence from LUCAS dashboards to tune application estates, endpoint readiness, network performance and security review workflows.
Dashboard coverage
Explore 38 dashboard views across nine operational areas.
Dashboard views are grouped by operational area. The Applications area brings together application and browser performance evidence for faster troubleshooting.
2 dashboard views
What is the overall health and risk posture?
Start with the score dashboards when teams need a quick health readout before drilling into detailed endpoint, application or session evidence.
- Experience scoring for environment health
- Security score for posture review
- Starting point before deeper dashboard drill-down
- Security Score
- Experience Score Overview
7 dashboard views
Which endpoints are unhealthy or under pressure?
Use the machine dashboards to see whether user issues are tied to device health, resource pressure, storage, GPU, network configuration or a single affected machine.
- Machine performance and affected-host triage
- Single-machine drill-down for detailed troubleshooting
- Device inventory, storage, GPU and network indicators
- Machine Performance
- Machine GPU
- Machine Network Communication
- Machine Network Configuration
- Machine Storage
- Machine Inventory
- Single Machine Detail
12 dashboard views
Is the issue the application, browser, endpoint, network or session?
Use the applications dashboards to review application performance, browser experience, app usage, startup behaviour, GPU impact and input delay in one operational area.
- Application and browser performance in one operational area
- App startup, usage, GPU and input-delay views for deeper triage
- A practical route from user complaint to application evidence
- Application Performance
- Browser Performance: Chrome
- Browser Performance: Edge
- Browser Performance: IE
- Browser Performance: CEB
- Application Inventory
- Application Usage
- Application Startup
- Application GPU
- Update Inventory
- Application Input Delay
- Single Application Performance
5 dashboard views
Are login, session or logoff patterns hurting user experience?
Use the session dashboards to investigate slow logons, single-session behaviour, session overview patterns and user access issues.
- Logon duration and single-logon detail
- User session overview for pattern analysis
- Session and logoff views for complete access review
- User Logon Duration
- Single Logon
- User Session Overview
- User Session
- User Logoff Duration
6 dashboard views
Which process behaviour explains the performance or security signal?
Use the process dashboards when application, security or network questions need process-level proof and context.
- Threat detection context for security review
- Process performance and startup indicators
- Process network communication for deeper root cause analysis
- Process Startup
- Threat Detection Events
- Process GPU
- Process Performance
- Process Network Communication
- Process Input Delay
2 dashboard views
Are system components creating security or operational risk?
Review scheduled tasks and root certificates when endpoint investigation needs supporting system-level context.
- Scheduled task visibility
- Root certificate review
- System context for compliance and endpoint investigation
- Scheduled Tasks
- Root Certificates
1 dashboard view
Which uberAgent versions are deployed?
Track deployed uberAgent versions so rollout, support and operational readiness discussions have a clear reference point.
- Version visibility
- Deployment footprint review
- Operational readiness checks
- uberAgent Versions
2 dashboard views
Is startup or shutdown time affecting readiness?
Review boot duration and boot delay patterns when endpoint startup time is part of the user experience issue.
- Boot duration review
- Boot delay evidence
- Endpoint readiness analysis
- Boot Duration
- Boot Delays
1 dashboard view
What evidence supports hosted desktop sizing?
Use SBC and VDI sizing evidence to support hosted-workspace capacity, planning and transformation discussions.
- SBC sizing
- VDI capacity planning
- Hosted workspace transformation evidence
- SBC Sizing and Capacity Planning
Why and how it works
From endpoint telemetry to decisions teams can act on.
A simple flow for explaining how LUCAS turns endpoint telemetry into dashboard-driven decisions.
uberAgent telemetry
Capture user, endpoint, session, application, browser, network and security-related signals.
LUCAS analytics
Index and analyze endpoint data through the LUCAS data platform.
Dashboards
Turn raw signals into dashboards for operations, DEX, optimization and security context.
Reporting
Support alerts, reporting and recurring review workflows for IT and service teams.
Optimization
Use evidence to guide remediation, persona planning and workspace improvements.
Key capabilities
Five highlights from the LUCAS + uberAgent story.
Real-time metrics across users, systems, applications, sessions and network signals.
Rich endpoint insight with minimal operational impact across physical and virtual environments.
Correlation across user behaviour, app performance, system metrics and security context.
Ready-to-use views and customizable reporting for operational review.
Complements existing EDR and SIEM workflows with endpoint and DEX context.
Demo request
Ready to see what your endpoint environment is really telling you?
uberAgent with LUCAS helps teams connect user experience, endpoint performance, application behaviour, network activity and security context into a clearer operational view.